Unfavorable Reference

by Heather
(Havertown, PA)

I have been using a former supervisor as a reference as this company was where I had the most direct experience for positions I'm interested in pursuing. I am wondering if he is giving me a bad reference--one of my main reasons for leaving the company was this person's abrasive manner and I let that be known in my exit interview.


Heather -

Technically, prospective employers should have you sign an authorization and release form that allows them to check your references. You, in turn, technically have the right to find out what your references have said about you. But, let's talk about the real world...

First some advice for the future. No matter how unpleasant your employment situation is, you should be careful to exit without "burning bridges". In other words, you should try to be a little more neutral in your exit interview.

My recommendation is to use your boss' boss as your referee, rather than your direct supervisor, assuming that your relationship at that level was better. You can review my answer to a similar question here for specifics in dealing with this issue.

Although technically you are entitled to access, most employers will give you nothing more than a summary of all of the reference calls they made. If negative information surfaced, chances are you'll never know. There are laws that protect employers and referees from being sued in this situation, but they are always afraid of this outcome. Therefore, getting real information is difficult.


Your description suggests that the difficulties in your relationship were much more unpleasant than a typical bad manager or routine personality conflict. I would opt for excluding this person from your reference list and if asked, be as honest as you can be without slamming your former boss.

You can say that he was "difficult" to work with, but don't go on and on about the problems. And, be sure to avoid emotionally charged descriptors, like "abusive".

I would also suggest including former supervisors on your reference list, even if they are not directly related to the positions you're now applying to. They can speak to your initiative, intellect, organization ability and similar transferrable skills. This will give your prospective employer a comfort level that you're really a good employee. Prep these former managers with the areas in your background you would like them to focus on. In most cases, they will follow your lead.

Hope this helps. Good luck with your search!